The Liberty National Way

Service is often the distinction between a good and a great company. A great company goes the extra mile not just to sell a product, but to establish a relationship with the customer. At Liberty National, we believe we are a great company, and we continuously strive to deliver superior service and customer convenience. We don't just preach service – we practice it.

Consider our 2008 Liberty National Performance Record*:

Total Policies In Force – 4,154,825
Total Claim Transactions – 180,568
Policies Issued – 192,583
Customer Calls Serviced – 469,283
Customer Calls Answered (within 20 Seconds) – 90%

Turnaround Times (in calendar days):

Life Claims – 10.4
Health Claims – 8.3
All Policies Issued – 6.5

*Per Company statistics

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